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We dispatch all orders within 2-7 days (Monday – Friday) with the exception of sale and peak periods where this may take longer. If orders are made at the weekend or on bank holidays, they will be prepared on the next business day. It will not be possible to send orders to PO Boxes.
Our packages are shipped with Correos Express/TIPSA/viaXpress (Spain) and UPS/Fedex (international) and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively the courier company will try two more times to deliver the package. Unfortunately we are unable to change a delivery address once the order has been dispatched. If you change the delivery address, there will be an additional charge, which you will have to pay to the courier company directly upon delivery.
Mipounet ships to the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech, Denmark, Eire, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Latvia, Luxenbourg, Malta, Netherlands, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Sweden.
EUROPE (out of UE).
Andorra, Guernsey, Jersey, Liechtenstein, Monaco, San Marino, Switzerland, Malta, Norway.
Japan, China, South Korea.
REST OF WORLD.
Australia, Far East (except Russia), Middle East, South America.
TIME* 2/3 days
Europe (out of EU) **
TIME* 2/5 days
TIME* 2/7 days
Rest of the World **
TIME* 2/7 days
* Mipounet cannot be held responsible for delays caused by the shipping carrier.
**IMPORTANT: Mipounet cannot guarantee that you will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we do not have any control over the amount imposed, the fees of the customs regulations vary from country to country. Please contact your local customs office for further information about customs policies. Mipounet cannot inform you about the amount of taxes and duties and any delays in delivery of the package.